All of our products guarantee is of two years. This warranty shall be effective presenting purchase receipt.
Defects caused by improper use of the items shall be exempt from warranty (read carefully attached cleaning mode conservation and installation). In the same way Resigran not be liable for damage caused by facilities, inadequate manipulation as well as due to poor maintenance of its products.
Rate prices include shipping in the whole peninsula from net orders amounting to at least € 120. Orders for less than this amount will be an additional charge of € 24 in concept of porte.
Balearic Islands, Portugal, Andorra, Ceuta and Melilla this charge will be € 42 per order and delivery time.
Reception products Resigran conditions (Transport Agency).
It is necessary to check the goods at the time of discharge to check your status and must be included in the delivery note the State of the same or if (the carrier rush, impossibility in turn verify the goods at that time, etc.) to show in the same slope of review words in order to take part to the Agency of any incident that took place upon the arrival of the material since all our items sent by that means have insurance for such cases in particular. It is very important to report any incident that took place earlier in the 24 hours of receipt of the order by which will not accept any claims after this time or not having previously attended the steps outlined above and that we are once again to review order then;
1º- Review merchandise at the time to check their status and in case of incidence noted in delivery note damage.
2º- If it is not possible to verify the State of it at the time to place on the delivery note slope of review words.
3º – In both cases report the incident in a term never superior to 24 hours from the reception of the order.
RECEPTION OF ORDERS
Orders should be made by email, phone or fax. The formalization of this will be done through email or fax stating the product model, color and measures reference. For special orders will be charged the 50% of the total amount.
For orders of customized products (Special measures, cuts, etc.) must ratify it by what before its manufacture will be formalized by stamp and signature of the companies confirming the order form and terms established by the client.
Returns are not accepted nor corrections once you have followed the previous guidelines referred to by what Resigran unless prior agreement and always within a maximum of 24 hours since its conformation exempts its responsibility to respond to possible errors caused by the customer as could occur in all matters relating to the overall definition of the product (color reference, range, exact measurements, specific cuts, etc.) so the company who has completed the order must take responsibility for possible mistakes of others to our cause.
IMPORTANT: Parts and articles Resigran are very personalized and exclusive hence these strict rules for ordering.
All payments will be made cash regardless of the agreed conditions; to download, by bank transfer, cash on delivery or promissory notes whose expiration date does not exceed 30 days from date of invoice.
The characteristics of the products depend on items and destination of use.
Each product is made of very resistant resins that are adapted to the end-use of this above your function getting the following particularities;
RESISTANCE TO SUDDEN CHANGES OF TEMPERATURE EVEN TO WET ENVIRONMENTS.
SALINE SOLUTIONS RESISTANCE.
RESISTANCE TO ACIDS.
RESISTANCE TO EFFECTS PRODUCED BY THE SOLAR LIGHT ON COLORATION.
The main characteristics of the resin used to manufacture make to obtain the following finish;
EXCELLENT HARDNESS (MAXIMUM STRENGTH; RESISTANT TO SCRATCHES AND BUMPS).
GREAT COLOR RETENTION AFTER LONG EXPOSURES IN AGGRESSIVE ENVIRONMENTS MENTIONED IN THE PREVIOUS SECTION.
Our resins resistance is of the highest quality since its study in laboratories have an exclusive and optimal processing for the manufacture of different finishes Resigran by what we are committed to a warranty and quality guaranteed in terms of design, FOR MONEY.
NOTE: For more information read annexes ranges.
INSTALLATION AND PRODUCT CLEANING MODE.
TOPS FLAT OR INTEGRAL
For suspended flat tops or integrated installation with support subframe is essential in all its longitudinal dimension bringing it stability and avoiding possible deformations due to the flexibility of the resin that comprises the article.
Shower trays are served in a special and adapted to its structure packing completely closed. Not is should under no circumstances unpacking article until their placement since the packaging is what guarantees its leveling, avoiding deformations due to the aforementioned flexibility.
CLEANING AND CONSERVATION
Articles Resigran support all existing in the market as well as bleach everyday cleaning products, soaps, anti limes, etc.
Harmful and therefore unsuitable for its conservation and maintenance cleaning products are; acetone, solvents (including turpentine) or derived from the estileno.
TESTS CARRIED OUT BY AIDICO (INSTITUTE OF TECHNOLOGY OF CONSTRUCTION)
Determining density and absorption water according to UNE-EN 14617-1:2005
Determination of resistance to abrasion according to UNE-EN 14617-4:2005
Determination of resistance to thermal shock according to UNE-EN 14617-6:2005
Determination of resistance to impact according to UNE-EN 14617-9:2005
Determination chemical resistance according to UNE-EN 14617-10:2005
Determination of the coefficient of linear thermal expansion according to UNE-EN 14617-11:2005
Determination of the resistance to the anchor (hole dl Python) According to UNE-EN 14617-8:2009
Determination of resistance to slipping through the pendulum of friction according to UNE-EN 14231:2004 (ENAC)
The tests described above are subject to the regulations concerning. They are completely confidential for the purposes of information by what only forward such information (technical data, physical and chemical properties) through documentation requested prior statement by the applicant of the same utility and assessment by Resigran.